Scholastic
Scholastic Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scholastic has a 2.6 star rating based on 21 customer reviews; consumers are mostly neutral. 33% would likely recommend. Rating distribution shows 58% unfavorable and 32% positive.
Key Takeaways for Future Customers
- Scholastic reviews note frequent delivery and tracking issues; follow up on shipments and keep tracking info.
- Some representatives resolve missing orders and reship promptly, showing helpful customer service.
- Catalogs and book fair discounts make books accessible; verify class lists and order confirmations.
Negative Feedback / Risk Areas
- Many customer complaints about missing or lost packages and delayed deliveries.
- Billing issues and unauthorized charges reported; customers ask for refunds.
- Website, e-wallet, and order tracking problems; slow or hard-to-reach support.
Positive Feedback
Customers appreciate books being available, discounted prices, diverse product selection, and several polite, helpful reps who fixed issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scholastic has a 2.6 star rating based on 21 customer reviews; consumers are mostly neutral. 33% would likely recommend. Rating distribution shows 58% unfavorable and 32% positive.
Key Takeaways for Future Customers
- Scholastic reviews note frequent delivery and tracking issues; follow up on shipments and keep tracking info.
- Some representatives resolve missing orders and reship promptly, showing helpful customer service.
- Catalogs and book fair discounts make books accessible; verify class lists and order confirmations.
Negative Feedback / Risk Areas
- Many customer complaints about missing or lost packages and delayed deliveries.
- Billing issues and unauthorized charges reported; customers ask for refunds.
- Website, e-wallet, and order tracking problems; slow or hard-to-reach support.
Positive Feedback
Customers appreciate books being available, discounted prices, diverse product selection, and several polite, helpful reps who fixed issues.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charge
I have a charge on my phone that wasn't authorized on May 1, 2026. Please refund my $16.32.
Thank you. I don't know why I'm being charged.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Methuen, Massachusetts
Resolved: Exchange incorrect order
I'm still waiting for company to respond to my request to exchange incorrect order they sent me. I would like a quicker resolve.
Commerce City, Colorado
UPS has not received my childs order
- - Representative found the order was lost in transit.
- - One book was refunded and the rest of the order was reshipped; the representative was helpful.
Representative looked up the order and discovered that the order was lost in transit. One book was not available, so I was refunded for that specific book, and the rest of my order was reshipped. The customer service representative was very helpful and promptly fixed the issue.
Preferred solution: Deliver product or service ordered
User's recommendation: Good communication from customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my package
- - Money was taken from the account.
- - An 8-year-old didn't receive a Christmas present.
- - They will inform the schools about the transaction.
Don't idkd. I guess you took my money, and an 8-year-old didn't get a Christmas present.
It was taken out of my account. I'm going to tell every school that my grandchildren go to how this transaction was dealt with.
User's recommendation: I do not recommend. I should go to the BBB It's been 2 months and I can't even get through to customer service
Tampa, Florida
Missing book
I spoke to customer service and they apologized and mailed the missing book. No issues. The person I spoke with was very polite and helpful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tuxedo Park, New York
Purchased a new book and its falling a part
Hi, I purchased a book for Christmas for my child, and the pages have fallen out. It is brand new, and this shouldn't happen.
Preferred solution: A replacement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Carnegie, Pennsylvania
Books missing
- - Order placed Oct 24, 2025; delivery Oct 30.
- - The books were delivered to the mailbox but not received.
- - I used my points and paid shipping; contact me.
I was a little upset that I received an email stating books delivered to mail box’s at my place of work 1 a box would never fit in the mail box it took a long time for an answer about 5 days I work with 4-8 month olds would like my books to be the correct age which is not provided in your company I haven’t seen to many books in that age range 4-8 months or 8-18 months
I order books October 24 they said they were delivered in October 30,2025 in the mail box of my job C&M PLAYSTUDIO carnegie Pa I never received them I used my points for these ones I paid the shipping. Please contact me thank you
User's recommendation: Make sure you keep up on the tracking so u are available when you order arrives
Slidell, Louisiana
Helpful
I was missing a book and the representative gave me instructions on what to do. Which was helpful. Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarning to Parents About Hidden Content
They are spreading gender diversity information in a childrens book for first graders disguised as a book about dogs. Dont waste your money on this disgusting book
Temecula, California
My order was lost
My class order said delivered but it isn't at the school or in the mailbox. Please email me back to ensure I can find the location of the order.
lromeyn@***.us
- Discounted books
- Prices change
Preferred solution: Deliver product or service ordered
Freeport, Florida
Missing orders
Hi, I placed two orders and have no received either of them. The numbers are 7904**** and 7854****. Please let me know how I can receive my orders.
Queens, New York
Billed
My credit card has an unauthorized charge. I made no purchase from Scholastic. I am inquiring as to why my credit card was charged and for what.
Preferred solution: Full refund
Hayward, California
Did not receive book that was ordered on 10/11125
Ordered a book on October 11 and did not receive it and we tried to call someone online to see if we can get it back and they did not answer
Submission
I was very pleased, and the lady was very nice and helpful! She did a great job! The issue was resolved in a reasonable time.
Preferred solution: Deliver product or service ordered
User's recommendation: Employees are very helpful and friendly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBook errors
- - Tried calling about errors in Sunrise on the Reaping; no one answered.
- - As an editor, I found inconsistencies and errors; please provide a contact email.
I was calling about book errors in Sunrise on the Reaping. No one answered, so I hung up.
Get an email or real phone number. Im an editor myself, and theres been many inconsistencies and errors.
This book wouldnt have left my office this way! Please fix it.
- Books get published
- Lack of professional work
Preferred solution: I just want you to fix Suzanne Collin’s book!
User's recommendation: Wait to buy the books till they edit them.
Can we reorder discounted books during the book fair?
We are from the Henry Viscardi School, Albertson, NY. This is day two of a three-day book fair. Can we reorder discounted books?
Preferred solution: More discounted books
Brands Related to Scholastic
Scholastic Book Fair
Scholastic Canada
Companies Similar to Scholastic
Booksource
Brightly
Barnes And Noble
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Toppsta
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