Contact Scholastic Customer Service
Scholastic Phone Numbers and Emails
Toll-Free Number:
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(800) 724-6527within the US
Customer Service:
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(573) 632-1687Orders
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(800) 770-4662The Scholastic Store Online
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(800) 560-6816The Teacher Store
Scholastic Emails:
How to Contact Scholastic?
Most Popular Number:
| Total calls: 245 | Issues resolved: 13 | Last call: Jul 14, 2025 |
Scholastic Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Scholastic Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Scholastic is 8007246527. 87% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Scholastic may ask you for the following information to identify you as a customer: customer id or account no, phone number or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Scholastic Customer Service is rated at 2.8 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Scholastic is 8007246527. 87% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Scholastic may ask you for the following information to identify you as a customer: customer id or account no, phone number or order id or tracking no.
People call Scholastic mainly because of request for information, payments and charges.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Scholastic is customerservice@scholastic.com. 72% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Scholastic Website:
Scholastic Help Center:
Corporate Office Address:
Scholastic Customer Service Reviews
I had to fill in a form in order to be connected to a live representative. This was online of course.
That was inconvenient as we were in the middle of running the Book Fair. It was unnecessary time spent.
The rep did try to encourage me to do my restock order online from the Host Hub, but my time was so limited before the next class of students was coming to browse/buy at the Fair. I explained that to her and she was more than willing to assist me over the phone.
Thanks
They did not assist. I was told I was just shy of the $25 subtotal so did not qualify for the free shipping or discount from school book fair. I ended up also purchasing books from the actual fair as well.
Summary of Scholastic Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Scholastic?
Shipping and Delivery Question:
- “Never received my package”
- “Books delivered to the wrong address”
- “My order was sent to the wrong address”
Request for Information Question:
- “Order status”
- “Place an order”
- “About a students order”
Payments and Charges Question:
- “Payment”
- “Billing”
- “Overcharged”
Product/ Service Question:
- “Product issue”
- “Complain”
- “Complaint”
Return/ Replace Question:
- “Emailchange”
- “Book exchange”
- “Return”
Account Question:
- “Account transfer”
- “Can’t access account and need to change school”
- “Check account for Aria smiles & Gabrielle smiles”
Refund Question:
- “Refund from a book fair.”
- “Refund my money”
- “Refund”
Activation/ Cancellation Question:
- “To cancel subscription for right now”
- “Cancel order”
- “To cancel an order”
Employment Question:
- “Job”
- “Employment Opportunities”
- “Get my w2”
Cards Question:
- “Gift card problem”
- “Trying to use e-gift card”
- “Gift card”
Staff Question:
- “Very rude rep. I am a media specialist and book fair chairperson”
Website/ Application Question:
- “Application status”
Other Question:
- “Questios”
- “Books”
- “Fair hours near me”
About
,
Scholastic Corporation is an American company. The company was founded in 1920 by M.R. Robinson in Pittsburgh, Pennsylvania. Scholastic Corporation specializes in publishing and distribution of books, magazines, films, videos and toys for children. Besides, Scholastic Corporation focuses on educational technology and childrens media. The company offers a variety of educational and entertainment materials and products such as technology based products, teacher materials and TV programming that can be used in school, at home, elsewhere. Today, Scholastic sells its products and offers its services via book clubs, book fairs, retailers, schools, and the like.
Scholastic is ranked 18 out of 599 in Advertising category
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