Contact Scholastic Customer Service
How to Reach a Person at Scholastic
Toll-Free Number:
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1-800-724-6527Book Clubs
Customer Service:
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1-573-632-1632Book Clubs
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1-573-632-1687Orders
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1-800-770-4662The Scholastic Store Online
Customer Service:
General Info:
Legal:
Media:
Technical Support:
Scholastic Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Scholastic Phone Number | 1 (800) 724-6527 |
| Average Hold Time | 00:02:17 |
| Average Calls duration | 4 minutes |
| Most Popular Scholastic Email Address | customerservice@scholastic.com |
| Scholastic Live Agent Availability | 23% of callers successfully reach a real person |
| Issue Resolution Rate | Low (20% reported full resolution) |
| Scholastic Customer Service Rating | 4.7 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 75% phone, 25% email |
| Common Reasons for Contact | Request for information, payments and charges |
| Customer Effort Score | High Effort |
| Prepare before the call to Scholastic | Customer id or account number, email or phone number |
How to Contact Scholastic?
Most Popular Number:
| Total calls: 453 | Issues resolved: 28 | Last call: Jul 15, 2026 |
Contact Information
Scholastic Website:
Scholastic Help Center:
Corporate Office Address:
Summary of Scholastic Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Scholastic?
Request for Information Question:
- “How to get funds so my lausd child can purchase books with scholastic”
- “EWallet help”
- “Donation request”
Shipping and Delivery Question:
- “UPS has not received my childs order”
- “Was sent the wrong items”
- “Missing Order”
Payments and Charges Question:
- “Billing inquiry”
- “Payment”
- “Charge”
Product/ Service Question:
- “Problem with machine for payment”
- “Wanna order a book”
- “Complaint of order”
Return/ Replace Question:
- “Change account”
- “Need to correct address”
- “Address change”
Account Question:
- “Lost account”
- “Change contract email and get access to account for Sonnet Montessori in Waukee Iowa.”
- “Need to sign up my daycare”
Refund Question:
- “Refund”
- “Need refund”
- “I need a refund”
Cards Question:
- “Gift card didn’t go through”
- “Issue with card”
- “Transfer of Son’s e-wallet to gift card balance is not showing any anything”
Activation/ Cancellation Question:
- “Cancel aorder”
- “Cancel delivery address”
- “To cancel subscription for right now”
Employment Question:
- “Job”
- “Employment Opportunities”
- “Get my w2”
Staff Question:
- “Very rude rep. I am a media specialist and book fair chairperson”
Website/ Application Question:
- “Application status”
Other Question:
- “Bookss”
- “Never got my order”
- “Pin”
About
,
Scholastic Corporation is an American company. The company was founded in 1920 by M.R. Robinson in Pittsburgh, Pennsylvania. Scholastic Corporation specializes in publishing and distribution of books, magazines, films, videos and toys for children. Besides, Scholastic Corporation focuses on educational technology and childrens media. The company offers a variety of educational and entertainment materials and products such as technology based products, teacher materials and TV programming that can be used in school, at home, elsewhere. Today, Scholastic sells its products and offers its services via book clubs, book fairs, retailers, schools, and the like.
Scholastic is ranked 26 out of 1236 in Advertising category
Compare Scholastic Customer Service To
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